19 February 2026: Automoderation for low-level Sexual Content and Offensive User events
- Sexual Content level 2 and Offensive User levels of 1 and 2 events are now sent directly to Safeguarding and Limited Safeguarding Contacts without human moderation. This change allows our Moderation team to focus on Events with high-level risks.
- These auto-moderated Sexual Content and Offensive User events are sent directly to the Monitor dashboard without screenshots and moderator comments.
- Monitor’s highly trained human moderation team will still review high-risk categories and severe alerts to ensure schools are contacted directly.
5 November 2025: New Monitor client installers
New Client for Windows ARM Devices
- We have released a new dedicated client for Windows ARM devices.
- Download sw-safeguarding-client-arm64-2.10.1.msi from Monitor’s Client page or software.smoothwall.com
- See Install Monitor on Windows ARM devices for the installation and configuration instructions
Client Name Update for Windows x64 Devices
- Our existing Windows client has been updated with a specific architecture identifier.
- Download sw-safeguarding-client-x64-2.10.1.msi from Monitor’s Client page or software.smoothwall.com
- This client continues to support all x64-based Windows devices.
Users on ARM-based Windows devices must now use the new arm64 client installer and x64-based Windows devices should have the newly renamed x64 client installer.
11 March 2025: Smoothwall Appliance Version: Maiden-27
We’ve added users’ display names to the Events and Cloud Scan Media pages for directories that sync with the On-Premise Appliance.
5 December 2024: Cloud Scan Updates
To enhance file permission restoration, we have:
- Increased reliability of restoring file permissions when files are marked as Safe or Deleted.
- Improved Monitor's responsiveness when actioning flagged images.
To improve scanning speed and throughput, we:
- Stopped processing large Photoshop files that are incompatible with our image analysis library.
- Capped the maximum image size for processing to 100MB to reduce scan time and resource consumption.