Set up CrisisGo integration with Monitor

Integrate Monitor with CrisisGo to send alerts and quickly notify staff members when an incident occurs.

When Monitor sends an alert to CrisisGo, the Sender name will include Monitor’s Risk Category, and the Alert Information will contain the Monitor Risk Level, Category, and a portion of the Event message. 

Before you begin

• You must be a Safeguarding Contact or an IT Contact in Monitor.
• You must be an Administrator in CrisisGo with access to the Administrator interface.

Request CrisisGo Integration

1. Sign in to CrisisGo with your administrator account.
2. On the top right, select your name or the name of the account, then select Integrations in the dropdown menu.
3. In My Integrations > Installed, copy the APPLICATION ID for CrisisGo OpenAPI.
4. Select CRISISGO API KEY, then select COPY on the API KEY.
5. Submit a request to Monitor Support. 
6. In the Subject field, enter “Integration with CrisisGo” and in the Description field, paste and label your CrisisGo OpenAPI Application ID and CrisisGo API Key.

Monitor Support will email you to confirm when the integration is complete, then you can configure rules in CrisisGo for Monitor alerts.