Install the Monitor Chrome extension via Google Workspace

When you install the Monitor Chrome extension on ChromeOS devices, the extension needs to authenticate with Monitor.

Before you start

• You must be an IT Contact or a Safeguarding Contact in Monitor.
• You must have access to your Google Workspace Admin Console.
• You must allow Monitor domains on your filter or firewall.
• Copy the JSON value to deploy the Chrome extension on Chromebooks.
  1. In Monitor, go to Settings > Configuration and select the Config button on your organisation's row.

  2. In the Configure (your organisation) panel, expand Chrome OS, then copy the JSON value under Chrome Extension Configuration.

       Note

     If you're monitoring unmanaged or personal Chrome devices, ensure the Include unmanaged devices toggle is turned on. When a user logs in to their personal Chromebook with their school account, all activity associated with that account will also be monitored. You can exclude unmanaged devices by turning the toggle off.

• Keep a copy of your Unique Organisation ID and UNCL Serial ID by selecting the clipboard icons for Organization ID and UNCL Serial under License information.

Installation steps

1. Sign in to your Google Workspace Admin Console and follow the instructions for adding apps.
2. Add the Monitor extension by ID.
3. Configure Monitor with the following settings and apply them to the monitored organisations in your Google directory:
   • Extension ID: donbapingkdboklmjcfmpagmdohkgphg
   • Installation policy: "Force install"

4. Configure JSON. You can choose to exclude users’ unmanaged devices from Monitor by changing "disableCaptureOnUnmanaged" to true, as shown in the following example. To include unmanaged devices, change the value to false.

   {
       "Smoothwall": {
           "Value": {
               "OrgID": "3ed19612-0503-51ee-a749-7fa0b3809b5b",
               "disableCaptureOnUnmanaged": true,
               "serial": "UNCLWP0R0F752ZN8"
           }
       }
   }

5. Select the Settings (gear icon) to the right of the table.
6. Follow Google’s instructions for setting application and extension policies and configure:
   • Allowed types of apps and extensions: "Extension"
   • App and extension install sources: https://clients2.google.com/service/update2/crx
7. Ensure your Admin console has the following settings:
   • Security - Incognito mode: "Disallow incognito mode"
   • User Experience - Developer Tools: "Never allow use of built-in developer tools"
   • Content - Screenshot: "Allow users to take screenshots and video recordings"