Cloud Portal Admin Panel

Manage your system configuration settings used across your Cloud products within the Admin Panel.

Cloud Portal Account

What is the Admin Panel? When you sign in to Cloud Portal, you’ll see different products based on what you’ve purchased and can access, includ...
Product licences and expiry This article outlines how to find out when your licences expire and which areas of our products require a licence.Clo...
Find my API directory key  The API directory key is sometimes required when installing or deploying companion applications to enable them to co...
Find my UNCL or Serial Number  When you raise a ticket with our Support Team, we may ask you for a Serial Number to help verify your identity. This...
Allow User Emulation by the Support Team for Cloud troubleshooting  User Emulation allows the Support Team to access your Cloud Portal as if they were an Administrator to identify issu...

Cloud Portal Tenant Management

Find my Tenant ID  Tenant IDs are the unique identifiers for each tenant in your organisation.If you have multiple tenants, the Tenant ...
Check changes made to Tenants in Cloud Portal  You can see an audit log of changes made to your tenants to identify who made changes and when from Admin Panel > Te...
Add Tenants  You can create one or more Tenants for your Smoothwall instance. Tenants are a way to customise your settings for di...
Edit Tenants  This article outlines how to edit existing Tenants’ details. Tenants are a way to customise your settings for differ...
Delete Tenants  This article outlines how to delete tenants, and what to do if you are unable to delete a tenant. Tenants are a way ...
Change the Default Tenant WarningIf you need to delete or change your default tenant, select Submit a request from the top of the Help Centre t...

Cloud Portal Directories and User Groups

Manage users in groups and directories  You can sync your directories with the Cloud Portal Admin Panel to quickly update user lists as students and staff c...
Add, edit or delete an Azure Directory  You can add an Azure Directory to manage groups of users for your policies in Smoothwall Filter or Monitor.Configure...
Add, edit or delete a Google Directory  You can add a Google Directory to manage groups of users for your policies in Smoothwall Filter or Monitor.Configure...
Google and Azure Directories and Group mappings in a Hybrid setup  The platform in which you set up Google and Azure Directories will impact how directory group mappings are synced. I...
Set up IDex Agent to sync Active Directory for Cloud-only setups You can install the IDex Agent for Smoothwall Cloud Filter and/or Monitor to access the users and Directory groups in...
Check changes made to Directories in Cloud Portal  You can see an audit log of changes made to your directories to identify who made changes and when from Admin Panel ...
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