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Understand your Cloud Scan results

Updated

This article is for Safeguarding Leads.

This article describes the details Cloud Scan captures when it flags an image and explains how Cloud Scan manages ownership and access to a flagged image until it’s actioned by a Safeguarding Lead.

What information is captured in flagged images?

Cloud Scan provides pieces of information to help you review images appropriately. They show you when these images are shared, what kinds of flagged images are shared, and how many users have access to these images.

cloud scan image details

Image 1. Details of a flagged image

Scan results appear on the Media screen. Each flagged image contains the following details.

Item Name Description
a User The user or uploader's name
b Organisation The user's school or organisation
c Category The Cloud Scan category assigned to the image
d Preview

A thumbnail of the flagged image. Thumbnails help Safeguarding Leads quickly scan the flagged images and delete or mark them as safe in bulk.

Note

Cloud Scan does not show thumbnails for images categorised as Porn.
e Shared with The number of users with permission to view the image.
f Scanned Date/Time The date and time Cloud Scan scanned the image. Date and time follow the organisation’s timezone.
g Status The image’s scanning or review status. New images are tagged “New” and reviewed images are tagged “Deleted” or “Safe”.
h File size The image file size. File size limits are set in your cloud storage provider.
i File type

The image’s file format. Cloud Scan inspects the following image formats:

  • BMP (Standard Bitmap format)
  • CGM (Computer Graphics Metafile)
  • DNG (Digital Negative RAW image format)
  • ERF (Epson RAW image format)
  • EXIF (Exchangeable Image File format)
  • GIF (Includes animated GIFs)
  • HDR (High Dynamic Range format)
  • HEIF (High-Efficiency Image Format)
  • JFIF (JPEG File Interchange Format)
  • JIF (JPEG File Interchange Format - older variant)
  • JP2 (JPEG 2000)
  • JPE (JPEG Extension)
  • JPEG (Standard JPEG format)
  • JPG (Common JPEG extension)
  • JPS (JPEG stereo)
  • NEF (Nikon RAW image format)
  • PAM (Portable Arbitrary Map)
  • PBM (Portable Bitmap)
  • PCX (PC Paintbrush format)
  • PFM (Portable Float Map)
  • PGM (Portable Graymap)
  • PNG (Portable Network Graphics)
  • PNM (Portable Any Map)
  • PPM (Portable Pixmap)
  • TGA (Targa Image Format)
  • TIF (Tagged Image File format)
  • WBMP (Wireless Bitmap)
  • WEBP (Web Picture Format - Google)
j Uploaded on The date the user uploaded the image.
k Link

The image’s URL within the cloud storage. Selecting this link shows the image in full.

Warning

Some images might show upsetting themes and situations. View images carefully. 

 

What happens when Cloud Scan flags an image?

Cloud Scan manages access permissions to flagged images until you or another Safeguarding Lead has reviewed them. When an image is flagged:

  • The user still owns the file.

  • The Safeguarding Contact has a read-only or view-only access to the image.

  • Permission for any other users who have access to the file is unchanged.

  • If the Safeguarding Lead marks the image as safe, it stays in the cloud storage and is excluded from future scans, unless the image is edited.

  • If a Safeguarding Lead deletes the image, it’s removed from the cloud storage.

Note

For images flagged before November 7, 2024, ownership remains with the Cloud Scan user account until these images are either marked as safe or deleted. Ownership reverts to the user when the Safeguarding Lead marks the image as safe.