Understand your Cloud Scan results

This article is for Safeguarding Leads.

This article describes the details Cloud Scan captures when it flags an image and explains how Cloud Scan manages ownership and access to a flagged image until it’s actioned by a Safeguarding Lead.

What information is captured in flagged images?

Cloud Scan provides pieces of information to help you review images appropriately. They show you when these images are shared, what kinds of flagged images are shared, and how many users have access to these images.

cloud scan image details

Image 1. Details of a flagged image

Scan results appear on the Media screen. Each flagged image contains the following details.

Item Name Description
a User The user or uploader's name
b Organisation The user's school or organisation
c Category The Cloud Scan category assigned to the image
d Preview

A thumbnail of the flagged image. Thumbnails help Safeguarding Leads quickly scan the flagged images and delete or mark them as safe in bulk.

Note

Cloud Scan does not show thumbnails for images categorised as Porn.

e Shared with The number of users with permission to view the image.
f Scanned Date/Time The date and time Cloud Scan scanned the image. Date and time follow the organisation’s timezone.
g Status The image’s scanning or review status. New images are tagged “New” and reviewed images are tagged “Deleted” or “Safe”.
h File size The image file size. File size limits are set in your cloud storage provider.
i File type The image’s file format. Cloud Scan inspects JPEG, PNG, GIF, BMP, TIFF, SVG, HEIC, WEBP, ICO, RAW among others.
j Uploaded on The date the user uploaded the image.
k Link

The image’s URL within the cloud storage. Selecting this link shows the image in full.

Warning

Some images might show upsetting themes and situations. View images carefully. 

 

What happens when an image is flagged?

Cloud Scan manages access permissions to flagged images until you or another Safeguarding Lead has reviewed them.

Images in Google Workspace

  • The user still owns the file.
  • The Safeguarding Contact has a read-only or view-only access to the image.
  • Permission for users who have access to the file is read-only.
  • If a Safeguarding Lead marks the image as safe, it stays in the cloud storage and is excluded from future scans.
  • If a Safeguarding Lead chooses to delete the image, it is removed from the cloud storage immediately.

Note

For images flagged before the 7th of November, ownership remains with the Cloud Scan user account until these images are either marked as safe or deleted. Ownership reverts to the user when the Safeguarding Lead marks the image as safe.

Images in Microsoft 365

  • The user still owns the file.
  • The Safeguarding Contact has a view-only or read-only access to the image.
  • If the Safeguarding Lead marks the image as safe, the image remains in the cloud storage and is excluded from future scans.
  • If the Safeguarding Lead chooses to delete the image, it is removed from cloud storage immediately.
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