18 March 2026: Monitor for ChromeOS Extension v4.2.11
- IT Admins can prevent the Monitor ChromeOS extension from running on unmanaged devices, such as users’ personal or home devices, or those that the school has exempted from monitoring.
- This update requires configuration from the Google Admin Console.
- IT Contacts can download the latest Monitor ChromeOS extension installer from Monitor.
6 March 2026: Windows Client Update - 2.10.2
We’ve released the new Monitor Windows Client version 2.10.2.
- Improved detection of the Window title: Confidential systems are filtered, capturing only essential systems information.
- Faster screenshot generation: Reduced delay between trigger actions and screenshots, ensuring screenshots are taken before users switch tabs.
- Accurate reporting: Fixed a bug that caused Monitor to report Windows 11 devices as Windows 10.
February 19, 2026: Automoderation for low-level Sexual Content and Offensive User events
- Sexual Content level 2 and Offensive User levels of 1 and 2 events are now sent directly to Safeguarding and Limited Safeguarding Contacts without human moderation. This change allows our Moderation team to focus on Events with high-level risks.
- These auto-moderated Sexual Content and Offensive User events are sent directly to the Monitor dashboard without screenshots and moderator comments.
- Monitor’s highly trained human moderation team will still review high-risk categories and severe alerts to ensure schools are contacted directly.
November 5, 2025: New Monitor client installers
New Client for Windows ARM Devices
- We have released a new dedicated client for Windows ARM devices.
- Download sw-safeguarding-client-arm64-2.10.1.msi from Monitor’s Client page or software.smoothwall.com
- See Install Monitor on Windows ARM devices for the installation and configuration instructions
Client Name Update for Windows x64 Devices
- Our existing Windows client has been updated with a specific architecture identifier.
- Download sw-safeguarding-client-x64-2.10.1.msi from Monitor’s Client page or software.smoothwall.com
- This client continues to support all x64-based Windows devices.
March 11, 2025: Smoothwall Appliance Version: Maiden-27
We’ve added users’ display names to the Events and Cloud Scan Media pages for directories that sync with the On-Premise Appliance.
December 5, 2024: Cloud Scan Updates
To enhance file permission restoration, we have:
- Increased reliability of restoring file permissions when files are marked as Safe or Deleted.
- Improved Monitor's responsiveness when actioning flagged images.
To improve scanning speed and throughput, we:
- Stopped processing large Photoshop files that are incompatible with our image analysis library.
- Capped the maximum image size for processing to 100MB to reduce scan time and resource consumption.