Academy helps new and existing users with a Contact role build confidence by teaching them how to use Monitor tools and features. Contact role users can complete a short course to build familiarity with Monitor and earn a certificate upon completion. Users can download the certificate for their own records.
Before you begin
You must have access to Academy in Monitor.
Access Academy
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In Monitor, select the Academy button on the top right of your screen.
Image 1: The Academy button in Monitor. The Academy sidebar will show all available courses and videos. Select the course you want to start.
After completing a course, you can give feedback directly on the course or video.