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Install the Monitor Chrome extension via Google Workspace

Updated

This article is for IT Contacts.

When you install the Monitor Chrome extension to ChromeOS devices, the extension needs to authenticate with Monitor. This article shows the steps to deploy and configure the extension.

Before you start

You will need:

  • Your organisation ID and Serial from Monitor > Organisation (select Edit) > License Information. If you don't have a Serial or if Monitor doesn't show one, contact your Customer Success Manager.
  • Generate the JSON value by selecting Copy Configuration under Chromebook Extension Details. 
  • Access to your Google Workspace Admin Console.
  • Filter and firewall exclusions.

Installation

  1. Go to your Google Workspace Admin Console and follow the Google instructions for adding apps.
  2. Add Chrome app or the Monitor extension by ID.
  3. Configure Monitor with the following settings and apply them to the monitored organisations in your Google directory: 
    • Extension ID: donbapingkdboklmjcfmpagmdohkgphg
    • Installation policy: "Force install"

  4. Configure JSON. You can choose to exclude users’ unmanaged devices from monitoring by adding "disableCaptureOnUnmanaged": "true" as shown in the following example:

    {
 "Smoothwall": {
   "Value": {
     "APIHostname": "https://vclient-api.smoothwall.com",
     "OrgID": "f41954d7-5ed8-4b75-816f-3329fe309e9d",
     "debugMode": "all",
     "disableCaptureOnUnmanaged": "true",
     "serial": "UNCLTESTMDSHKM38"
   }
 }
}
  5. Select the Settings icon (gear) in the far right of the table.
  6. Follow Google’s instructions for setting application and extension policies and configure:
    • Allowed types of apps and extensions: "Extension"
    • App and extension install sources: https://clients2.google.com/service/update2/crx
  7. Ensure your Admin console has the following settings:
    • Security - Incognito mode: "Disallow incognito mode"
    • User Experience - Developer Tools: "Never allow use of built-in developer tools"
    • Content - Screenshot: "Allow users to take screenshots and video recordings"

  Note

When a user signs in to their non-Chromebook personal device using their work or school account:

  • The Monitor Chrome extension appears downloaded for their profile, but it won’t work on their non-Chrome devices.
  • When they log out, the extension is no longer in the browser. 
  • If you force-install the extension by username (the most common method), the extension follows their profile (policy).