Karla Inigo

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Activity overview

Latest activity by Karla Inigo
  • Karla Inigo created an article,

    Cloud Scan email notification overview

    This article is for Safeguarding Contacts. Cloud Scan sends an email notification about cloud storage scan results daily.  The email includes: Scan date - The date scanning was completed. Tena...

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  • Karla Inigo created an article,

    Overview of Cloud Scan categories

    Cloud Scan looks for concerning images saved in cloud storage and assigns them into categories that Safeguarding Leads reference when reviewing flagged content. Cloud Scan categories Category De...

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  • Karla Inigo created an article,

    Understand your Cloud Scan results

    This article is for Safeguarding Leads. This article describes the details Cloud Scan captures when it flags an image and explains how Cloud Scan manages ownership and access to a flagged image u...

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  • Karla Inigo created an article,

    Reviewing Cloud Scan results

    This article is for Safeguarding Leads. Cloud Scan will scan the images in your cloud storage and identify or ‘flag’ images that may be inappropriate. You should regularly review flagged images, ...

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  • Karla Inigo created an article,

    Edit, deactivate, or reactivate a Cloud Scan integration

    This article is for IT Contacts. You can update, deactivate, or reactivate a Cloud Scan integration by editing its details, or deactivating and reactivating it. See the instructions for setting u...

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  • Karla Inigo created an article,

    Cloud Scan FAQ and troubleshooting

    This article is for Cloud Admin/Tech Admin and IT Contacts. There’s an error in my cloud integration setup. Can I edit my setup? Yes, you can go back and edit your Cloud Scan integration setup by...

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  • Karla Inigo created an article,

    Guidelines for alert calls in Monitor

    This article is intended for Safeguarding and Limited Safeguarding Contacts. This article provides insight into the types of events that prompt an Alert Call in Monitor. It is important to clarif...

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  • Karla Inigo created an article,

    How to deploy Monitor to Windows devices via Intune

    This article is intended for IT Contacts. This guide outlines the steps in deploying Monitor to Windows devices via Microsoft Intune. Deploying the .intunewin file Before you start Download the M...

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  • Karla Inigo created an article,

    Using the Dashboard to identify monitoring issues

    This article is intended for Safeguarding Contacts. You can use your Monitor Dashboard to identify instances where the Monitor app may not be working correctly or have been removed from a student...

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  • Karla Inigo created an article,

    Starting the Rapid Information for a Student Emergency (RISE) Process

    This article is for Safeguarding and Limited Safeguarding Contacts. Starting the RISE process Submit a request at any time or contact your Customer Success Manager to start the RISE process. How ...

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