
Karla Inigo
Articles
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Search "Linewize Test Suicide" to test if Monitor is working
This article is for IT Contacts. You can check if Monitor is working on a device and sending back data without prompting a call from our Moderation team. Important Before starting this test, not...
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Cloud Scan Release Notes
Release Date: 5 December 2024 To enhance file permission restoration, we have: Increased reliability of restoring file permissions when files are marked as Safe or Deleted. Improved the Monitor po...
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Reminders before scheduling to pause Monitor
This article is for School Leadership and Safeguarding Contacts. This article recommends steps to safeguard students’ online well-being and internet use before pausing Monitor. What happens when yo...
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Starting the Rapid Information for a Student Emergency (RISE) Process
This article is for Safeguarding and Limited Safeguarding Contacts. How RISE Works At some point, your school may face an emergency situation involving a student who is at immediate risk. Our RIS...
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Raise an Information Request
This article is for the School Leadership. This article outlines how to request information from us to help you understand and act on specific situations or events involving your students. Before...
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Monitor Start of Year Checklist
Your Monitor configuration and users' details need to be reviewed and updated before the start of each school year. Download the checklist to help your IT Contact, Cloud Admin/Tech Admin and Sa...
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How to Install Monitor on iOS Devices
This article is for IT Contacts. This article outlines the steps for installing Monitor on iPads. You can protect iPads by ensuring the Smoothwall Browser is the only web browser used on these de...
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Understand your Cloud Scan results
This article is for Safeguarding Leads. This article describes the details Cloud Scan captures when it flags an image and explains how Cloud Scan manages ownership and access to a flagged image u...
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Overview of Cloud Scan categories
Cloud Scan looks for concerning images saved in cloud storage and assigns them into categories that Safeguarding Leads reference when reviewing flagged content. Cloud Scan categories Category De...
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Cloud Scan integration for Google Workspace
This article is for Cloud/Tech Administrators. Cloud Scan inspects your cloud storage for concerning content and lets your chosen staff members determine if a photo is safe or if further action i...