This article is for Safeguarding Contacts.
Set Event Alert Levels to notify contacts in Alerting Profiles when risk thresholds are met, or to forward alerts to integrated record-keeping systems like CPOMS or MyConcern.
To edit alert levels:
- In Cloud Portal > Monitor > Organisations, select the Edit link on the school tile.
- Select Alerting profiles on the left navigation.
- Select the relevant Alerting Profile. Each Alerting Profile has its own set of Alert Levels.
- Select Edit Alerting Profile.
- Under Event Type and Email Alert Level:
- Select a new Email Alert Level for each Event type. Monitor will email your Alerting Profile contacts when this Alert Level is reached.
- (If available) Select a new Integration Alert Level for each Event type. When this Alert Level is reached, Monitor will send an alert to your integrated system.
- Select Update.
Note
If your Monitor site doesn't have integration with record-keeping systems, contact our Support Team or your Success Manager for guidance.