Set Event Alert levels

Set Event Alert Levels to notify contacts in Alerting Profiles when risk thresholds are met, or to forward alerts to integrated record-keeping systems like Record Manager, CPOMS, or MyConcern.

To edit alert levels:

1. In Cloud Portal > Monitor > Organisations, select the Edit link on the school tile.
2. Select Alerting profiles on the left navigation.
3. Select the relevant Alerting Profile. Each Alerting Profile has its own set of Alert Levels.
4. Select Edit Alerting Profile.
5. Under Event Type and Email Alert Level:
   1. Select a new Email Alert Level for each Event type. Monitor will email your Alerting Profile contacts when this Alert Level is reached.
   2. (If available) Select a new Integration Alert Level for each Event type. When this Alert Level is reached, Monitor will send an alert to your integrated system. In this example, users can create new records in Record Manager from Monitor alerts.
6. Select Update.