Using your Monitor dashboard

Monitor’s Dashboard page helps you measure changes in the amount and types of risky behaviour among your users. It shows a breakdown of events by type and the total number of events starting from 00:00 on the most recent Monday in your time zone.

You can change the time period to show more information.

Access the dashboard

1. Sign in to Monitor Portal.
2. On the Organizations tab, select your organisation, then Dashboard on the top navigation.

If you’re a multi-tenant Trust, you can select multiple organisations. Your Monitor Dashboard will combine the data from your selected organisations.

Activity

The Activity section shows the subtotals for users, devices and captures for the time period when Monitor captured device and user activity. You can change the From and To dates to check for different subtotals or if the number of Events goes up or down throughout the school year. If the Activity panel doesn’t appear on your Dashboard, choose an earlier From date.

Image 1: The Activity panel shows the totals for users, devices, and captures for the selected time period.

Users

Users shows the number of users with one or more Events logged during the date range. You can compare the number of users who logged one or more Captures on different date ranges.

Devices

Devices refers to the count of users that Monitor is actively monitoring. You can open individual Events and copy the technical details, such as the Hostname from the Contextual Capture. Ask your IT Contact where the devices are located.

Captures

Captures refers to the total number of captured text inputs from the selected time period. 

Captures can include screenshots that give context to captured text inputs, as text inputs alone do not necessarily mean that users are trying to access unsafe content. For example, if Monitor captures the text input ‘Kill Bill’ for violence, it will also add captures of the user’s screen when they visited the film Kill Bill's IMDB page or searched for ‘Kill Bill shoes’. All these captures taken together are Contextual captures.

Monitor analyses contextual captures from the past six hours and creates an Event if they meet a certain risk level for each type of Event. Check the risk levels for each Event type for more information on how Events are created.

Events

Actionable Events

Actionable Events shows a breakdown of Events by Event Type and only includes those with a Risk Level of three (3) or higher. Selecting an Event Type shows the list of events on the Events page.

You can adjust the Events Type counts by selecting different From and To dates.

Total Events

The circle graph on the right displays the total number of Events. When you hover over an Event Type on the left, it identifies that segment in the circle graph. Likewise, hovering over a segment on the graph highlights its corresponding Event Type count on the left.

Image 2: The Actionable Events section shows the breakdown of Events per Event Type (left) and the total number of Events as a graph (right).