Troubleshooting Screenshot Deleted in Monitor

This article is for Safeguarding and Limited Safeguarding Contacts.

If you see an image stating, “This screenshot has been permanently deleted as potentially illegal content was detected by a moderator”, our moderators replaced Monitor screenshot with a placeholder image because the image potentially contained illegal content, such as CSAM (Child Sexual Abuse Material).

Use the moderator’s written summary Message and any text explanations in the Contextual Capture when the text is not visible or the screenshot has been deleted.

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