Using Monitor

Get started with Monitor and learn how to get the most out of your Monitor application.

Getting Started

Search "Linewize Test Suicide" to test if Monitor is working This article is for IT Contacts. You can check if Monitor is working on a device and sending back data without prom...
Sign in to Monitor This article shows you how to sign in to Monitor, including how to reset your password if your welcome email link h...
Monitor Start of Year Checklist This article is for IT Contacts and Cloud/Tech Admins.Your Monitor configuration and users' details need to be review...
Frequently Asked Questions About Monitor This article is for all Monitor users. What is Monitor? Monitor is a proactive, real-time digital monitoring solution...

Dashboard

Using Your Monitor Dashboard This article is for Safeguarding Contacts. Monitor’s Dashboard page helps you measure changes in the amount and typ...

Monitor Contacts

Overview of Contact Roles in Monitor This article is for all Monitor users. Monitor has a number of roles you can assign to users that grant access to a...
Create and Manage Contacts in Monitor This article is for Safeguarding Contacts, IT Contacts, and Reporting Contacts. Monitor uses Contacts to allow the ...
Create Alerting Profiles in Monitor This article is for Safeguarding Contacts.  Alerting Profiles are customisable profiles used for reporting on User ...
Guidelines for Custom Alerting Profiles in Monitor This article is for Safeguarding Contacts. Alerting Profiles control who receives Alerts for a group of users when ...

Events

Risk Categories Know more about Risk Category levels and definitions
About Event Types in Monitor This article is for Safeguarding and Limited Safeguarding Contacts. Monitor categorises Events by the type of risk....
Close or Reopen Events in Monitor This article is for Safeguarding Contacts and Limited Safeguarding Contacts An Event status of Open shows which eve...
Contextual Captures overview Contextual Captures help you evaluate potential risks to students and identify appropriate intervention. Contextual C...
Guidelines for alert calls in Monitor This article is intended for Safeguarding and Limited Safeguarding Contacts. This article provides insight into the...
Our moderation process for captures with explicit content involving children This article is for Safeguarding and Limited Safeguarding Contacts.Our Moderation Team follows moderation processes f...
Reviewing Events in Monitor This article is for Safeguarding Contacts and Limited Safeguarding Contacts Events contain a useful summary of the ...
See all 8 articles

Reports

Generate reports in Monitor This article is for Safeguarding and Reporting contacts. You can use Monitor reporting to view a breakdown of your d...
Using the Tenants Report in Monitor This article is for Safeguarding and Reporting contacts. The Tenants Report is only available if you have more than ...
Using the Overview Report in Monitor This article is for Safeguarding and Reporting contacts. You can use the Overview Report to review summaries of Even...

Devices

Managing Devices in Monitor This article is for IT Contacts and Safeguarding Contacts. The Devices page displays a list of your users’ devices ...

Request Information

Raise an Information Request This article is for the School Leadership. This article outlines how to request information from us to help you und...
Starting the Rapid Information for a Student Emergency (RISE) Process This article is for Safeguarding and Limited Safeguarding Contacts. How RISE Works At some point, your school may f...

Schedule Monitor

Reminders before scheduling to pause Monitor This article is for School Leadership and Safeguarding Contacts.This article recommends steps to safeguard students’ ...
Add a schedule to turn Monitor on and off This article is for IT Contacts.Schedule Monitor to actively monitor devices during school days and to pause monitori...
Edit Monitor Schedule This article is for IT Contacts.You can update your Monitor schedule by editing its name and the organisation(s) it a...